Glenfield Electrical

David Essex
5 Star
We have used Glenfield Electrical for various jobs (mainly outdoor lighting), we have always found them to be honest and reliable, all jobs have been completed to an extremely high standard and they will always be our first port of call for anything electrical. Many thanks to Amy and all of the team for your help.
Sunday 2nd June 2024

Amy Frank
5 Star
From start to finish the fitting of our EV charger was perfect. Very professional, quick and a neat job was done. Shaun was great in helping with the quote and Government grant. We will be using Glenfield Electrical in the future.
Wednesday 15th May 2024

Sales Mason
5 Star
It gives me great pleasure in writing this testimonial for Phil from Glenfield Electrical. To say thank you for his huge assistance and fantastic service. From booking in for a quote to the job completion, this was handled seamlessly. We needed an electric fire being fitted. As the old one was a gas fire and had been condemned, Rhys a member of Phil’s team is a wonderful member of his team he made all the adjustments to the new fire in no time. Now my wife’s grandparents are able to keep himself warm in the colder evenings. I cannot thank Phil and his team at Glenfield electrical enough, the speed and support getting this job done was exceptional. I have no hesitation in recommending Phil Houlder from Glenfield Electrical to all my family and friends.
Monday 20th March 2023

M G
1 Star
Extremely Disappointed with Glenfield Electrical 's Installation of Ring Doorbell and Floodlight Cameras. Glenfield Electrical installed a Ring Doorbell and three Ring Floodlight Cameras at my house, and I must say that my experience with them has been nothing short of a nightmare. I encountered numerous issues throughout the entire process, and the company's unprofessionalism and lack of accountability were truly appalling. First and foremost, the installer named Marcin lost the screw for the doorbell during the installation but conveniently neglected to inform anyone about it, including myself. It was only when I noticed the missing screw that I realised something was amiss. This level of negligence and failure to communicate is completely unacceptable. To make matters worse, it took a whopping 11 weeks for Glenfield Electrical to send someone to address the screw issue. However, the replacement screw they provided was the wrong size, protruding out of the bottom and causing further inconvenience and frustration. Yet again, Marcin failed to communicate this problem, leaving me to discover it on my own. This lack of attention to detail and disregard for customer satisfaction is inexcusable. Adding insult to injury, Marcin spoke to my wife in a condescending and patronizing manner during his visit, despite the fact that I have video footage clearly documenting his inappropriate behaviour. Surprisingly, when I brought this issue to Glenfield Electrical's attention, they were quick to dismiss my legitimate concerns. This blatant denial and refusal to address the disrespectful conduct of their employee demonstrates a severe lack of professionalism and integrity. In a feeble attempt to rectify their previous mistakes, Glenfield Electrical sent another technician named Will to replace the incorrect screw. However, he managed to chew the head of the screw, further compounding the already shoddy workmanship. And once again, rather than owning up to their mistakes, Glenfield Electrical chose to hide the problem by not disclosing the damage caused by their own employee. This pattern of deceit and cover-up only adds to the growing list of reasons why I cannot recommend this company to anyone. In conclusion, my experience with Glenfield Electrical was marked by incompetence, negligence, poor workmanship, and a complete lack of accountability. From losing screws to inappropriate behaviour and attempts to cover up mistakes, their level of service was far below expectations. I strongly advise against using their services unless you are willing to endure an exasperating ordeal.
Thursday 15th June 2023

Mayur Raja
5 Star
We had a Tesla EV wall charging station installed at home. They came out to see the installation site and gave me a quote. They have been responsive when I had queries and in a friendly manner. On the day of the installation, the installer arrived on time and was knowledgeable. He did a very professional job and explained everything to me. Together we commissioned the charger and got the car to charge using the charging station. It's been like a couple of weeks since installation but no issues so far. I'm hoping that if there are any issues then they will do everything to help me out.
Thursday 19th October 2023